Employee self-service can be defined as a way in which employees would access and manage some specific things for themselves at an official level, without requiring or depending on concerned officials.
Some of those specific things include HR-related information and software that controls and helps in managing employee-related stuff like leave and time management, benefits and perks, workforce management, etc.
Therefore, employee self-services are one of the desirable features today, when we talk about hris software for any business.
Let us explore one by one, the most common but essential self-service features which employees get in intelligent hr software solutions. They are –
- Update their personal information on the system database
- To download the payroll related information like pay stubs
- Access and request time-off and leave
- Enrolling as well as self-administering the benefits
- Check work plans, etc.
The above-mentioned points are the common self-serving features that an employee would get if one uses good hris software. However, there are many extraordinary features also which makes the hris software exceptional and the choice over its competitors
The Exceptional features would be-
- Benefits broker management
- Group health insurance management
- Retirement planning
- Succession planning management
- Payroll management with assured compliance safety
- Timely deductions and notifying abilities
- Self-updating features, etc.
Let us get into the crucial self-service features that are helpful for both the employee and employer simultaneously-
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Benefits administration
Things like benefits and their customization make employees more demanding for self-servicing functionalities. As an employer, it becomes imperative to render them such customizing and self-servicing abilities that provide them with the liberty to add or subtract the benefits as per their requirements.
It is a fact that every employee would not demand the same benefits from the company. The choice of benefits would vary depending on age and gender. Here is how to get the best HR manager job. Younger employees would rather opt for paid holidays over retirement benefits, whereas, the older employees would prefer retirement and health benefits over any other type of benefits for a comfortable future.
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Easy Extraction of Payroll stubs & Monthly Reports
As it is said before in this article, smart software like Accomplish EP would benefit employees as well as employers simultaneously.
As far as payroll is concerned, an employee could easily extract its pay stubs without requiring an HR personnel.
Both employees and employers get easy after deploying such hris software in the organization as it doesn’t require manual processing for every small task.
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Access and request Time-off and Leave
HR Software with leave and attendance management features are helpful for the organization as a whole by easing the employees to digitally apply and enter their leaves and timings for in and out respectively.
Also it makes easy for the HR employees to scrutinize the attendance sheet digitally and not hustle with physical registers for every day attendance and working hours. Self-service in terms of time and attendance management is helpful for employees at updating their status of working. They can use the mobile application and access the HRMS benefits at their fingertips.
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Check work plans, etc.
Workforce management is an integral part for any organization to enhance labor efficiency. The digital accessibility brings the sense of transparency and mitigates the usual arguments in between labor and management.
Apart from that, management could also keep an eye over the work progress without physically inspecting each department and the concerned employees individually. The online workforce management system helps employees to update their work progress and keep them updated about the remaining work and how far the target is yet to be achieved.
Objective Behind Self-service Features
The objective of self-service through smart software like Accomplish EP is to let the people take charge of their benefits and other personal stuff.
Apart from this, the employees are expected to learn and walk parallel with the time being.
The traditional form of HR functionalities are soon going to be extinct and only smart software will be there in regular use. Therefore, it is desirable for the employees to learn and understand how to use self-service features as soon as possible.
Other Advantages From Employee Self-Service Features
The HR department is mostly found spending their time on answering to the general queries that are probably raised by the employees.The online HRIS lets them free from this major burden by keeping the employees updated about their request status.
It mitigates the errors in the official documents regarding personal information like name, address that usually occurs due to manual data entry from the official end. Allowing the employees to personally as well as digitally enter all the correct information now on official database and let the entire workforce including self, free from the unwanted error correction process.
Smart analytics, mobile-ready solutions, and customized reports are now readily available due to self-service enabled hris software solutions. Customization of group health plans, retirement benefits, changing of advantageous deductions for the future safety investment plans are all possible through self-service features.
It is all about choosing the right and up-to-date technology that could help the organization run parallel with the global market and time.
Conclusively, self-service features are desirable to enhance the overall performance of an organization by accelerating the entire workforce, and enhancing the responsiveness of the organization towards employees. The more responsive the organization will be, the more employee retention will it achieve.
At the end, it is upto the business owner to whether opt for such a smart management solution and free their entire workforce from unnecessary burden, or to keep following the traditional measures and spend time on typically completing the daily tasks.